Achieving high CRM user adoption rates is paramount to the success of any CRM. When poor user adoption occurs, frustration mounts at every level of an organization. Why does this happen and how can it be avoided? This blog addresses common reasons for poor user adoption and best practices for avoiding it. What Causes Poor…
In my last blog, I reviewed a new feature called “Themes” in CRM and walked through the process of using them to add colors to borders, fields and fonts. In this blog, I will show you how you can take this one step further and add a logo to your CRM to make it feel…
Salesforce’s Marketing Cloud allows you to create and sending emails to the masses or to individuals. Because this application has a plethora of features we are going to cover them in a blog series. This is the 3rd blog in the series. We are going to cover how to upload images, create a template and…
This is the 2nd blog in the series. We are going to cover how to create a list in the Salesforce Marketing Cloud and how to import subscribers to the List. Lists can be used for sending an email from the Marketing Cloud. Building a List in the Marketing Cloud From the “Email” Area Select…