What Sets Us Apart
At Antero, we make Customer Relationship Management happen and clients successful. We provide a full range of CRM consulting and support services for organizations of all sizes with a total commitment to experience and quality. You will also find our cost-competitive, flexible rate structures — including fixed priced GO! CRM Solutions — to meet the needs of your company.
Our agnostic and objective position in the market enables us to best serve you: the client. We are 100% committed to supporting our clients’ needs, requirements and best interests. Having the ability to help your company select best-fit, CRM products from an agnostic perspective, sets us apart from all other U.S. CRM consulting firms. How do we achieve and maintain objectivity, while staying on the forefront of knowledge? Call us to learn more!
As the CRM market grows and consolidates, 4 major CRM products are surfacing as leaders: Salesforce.com, Microsoft Dynamics CRM, Oracle CRM product suite and SAP CRM. These are the products Antero focuses on and supports because this is where the market is headed. And of course, we are are familiar with many of the smaller CRM products such as Sugar, NetSuite ACT! and others.
We hire consultants with a minimum of 5 years CRM specific expertise. Our interviewing process is rigorous, and our objectivity is to hire the best, the brightest and the most experienced. Consultants have the ability to be cross-trained in at least 1 other CRM product and are certified.
We never, ever sacrifice quality unless directed to by a client. We fix problems other companies have made. Although we are not perfect, we will do everything in our power to achieve high quality deliverables and total client satisfaction.
Many consulting companies want to keep clients in the dark. Not Antero. We are dedicated to sharing as much knowledge as a client desires. We believe the more knowledgeable our clients have, the better decisions they can make. Knowledge empowers CRM users, which is why we support mentoring, sharing information, extensive training, documentation, one-on-one support and ongoing support.
A well-used Customer Relationship Management platform is a successful CRM. User adoption is essential for a CRM to work as intended. This is why we work with management and key stakeholders during every step of design and implementation to deliver what users need and want. Antero’s approach includes demonstrating products and prototyping user interfaces before moving too far down a path. Before go-live, we customize and develop a robust training curriculum customized to every client. From hands-on classroom training to web-based curriculum to training libraries and documentation, your users will know what they are doing and be ready to hit the ground running.
With streamlined project teams, intelligent overhead structures and outstanding project management skills, Antero rates generally run 15 – 30% below the competition. We accomplish these fees with exceptional consultants who are highly experienced. Our services can be provided on an hourly basis, via fixed-fee using our GO! CRM Solutions, or on a not-to-exceed basis. Please call us for a bid on your project!