Microsoft Dynamics CRM 2016 | Get Smart with Intelligent Customer Engagement
This is Microsoft’s most comprehensive release to date and includes many features to move forward in their effort to provide “intelligent” customer engagement across sales, service, marketing and social engagement. Microsoft Dynamics CRM 2016 (Version 8.0) is an update for both CRM Online and On-Premise editions. CRM Online offers improvements from the ‘cloud only’ CRM…